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    How it works
    Head over to a products hire page and select the equipment you need. Choose the quantity, number of days its required and select the delivery date. Hit the 'Add to Cart' button and proceed to checkout. Once the payment process is compete you will receive a confirmation email. Equipment will be delivered to you on the morning of your selected hire date. A collection will be made in the afternoon of your end hire date from the same address.

    How much is postage?
    Postage costs will vary on the amount of equipment you hire. The postage cost will be for a roundtrip from our storage facility to you and back to us. To give you an idea of postage costs; 1 - 8 x Samsung Gear VR's will cost £45 roundtrip postage, 1 x HTC Vive headset will cost £65 roundtrip.

    How do I receive and return the equipment?
    When you place your order you give us a hire date. We will aim for the equipment to be with you that morning at the address you gave us at checkout. We will also arrange a collection from the same address in the afternoon at the end of your hire date.

    How long is a 1 day hire?
    A 1 day hire is equal to 24 hours, so if you order the equipment for 1 day on the Monday, we will collect the equipment in the afternoon the following Tuesday.

    Do you ship equipment outside of the UK?
    No.

    Do you guys need a deposit?
    No.

    Do I get any games with my Oculus Rift or HTC Vive hire?
    If you hire an Oculus Rift or HTC Vive without a PC no games or experiences are provided. If you hire a Samsung Gear VR we provide a selection of 360 videos that are available when you login with your Oculus ID.

    Where do I get an Oculus ID from?
    Right here.

    Where do I download games from?
    Click the below links for the associated experiences available for each headset:

    If I hire a PC and VR compatible headset from you guys do I get any games or experiences pre-installed?
    Yes you do. Please see below for the applications that come pre-installed with a complete system.

    Oculus Rift

    HTC Vive

    Uploading my own 360 videos to the Samsung Gear VR
    Check out this step-by-step post that we wrote on how to upload and view 360 videos on the Samsung Gear VR.

    Setting up
    Click the below links for the associated equipment and setup instructions:

      Broken equipment
      If you receive the equipment and any element of it is broken you must contact us within 12 hours. If you damage, break or lose equipment you will be charged to replace that equipment. If you do not contact us within 12 hours of receiving broken equipment we will charge you to replace that equipment.